By Don Karl and David Shimp

When struck with an illness or injury, sometimes it’s hard to know where to go for treatment. With so many options for care, including emergency centers and urgent care centers, knowing where to turn during a medical emergency can save precious time, provide the best possible outcome and can ensure you receive the best value for the care provided.

When you need a facility that is open 24/7 and offers a higher level of care to deal with an emergency situation, a hospital-owned and operated emergency center is your best option for a number of reasons. These emergency centers may be within a hospital or freestanding, in a separate geographical location. While freestanding emergency centers (FECs) are structurally separate from a hospital, they are capable of delivering emergency services 24-hours a day, seven days a week.

According to the Texas Hospital Association, Texas has more FECs than any other state. Out of the 345 FECs in Texas, however, less than 40 percent are hospital owned and operated. That means that more than 60 percent of the FECs in our state are not affiliated with nor owned by a hospital, which often means they are not owned by healthcare operators. These independently owned FECs are not required to comply with the regulatory and accreditation requirements that hospitals are subject to, and therefore, they do not provide outcomes data to state and federal agencies.

At Las Palmas Del Sol Healthcare, all Las Palmas Del Sol Emergency Centers serve as an extension of a Las Palmas Del Sol Healthcare hospital, and these centers are staffed by board-certified emergency room physicians and nurses with experience treating emergent injuries and serious medical conditions. Las Palmas Del Sol Emergency Centers are subject to the same licensing and operational requirements as our hospitals because they are licensed as part of a hospital.

With hospital-affiliated freestanding emergency centers like the Las Palmas Del Sol Emergency Centers, there is a seamless continuum of care should the patient need to be transferred to an inpatient hospital setting. As hospital-affiliated freestanding emergency centers, these emergency centers also meet the criteria established by El Paso County EMS to receive patients being transported by ambulance. Each center has a dedicated ambulance bay for the intake of EMS patients.

Within Las Palmas Del Sol Healthcare, our freestanding emergency centers treat the same clinical conditions as an emergency department that is within a hospital facility. As such, billing is the same for the traditional hospital emergency department as for the hospital-affiliated freestanding emergency department. Las Palmas Del Sol Emergency Centers are considered in-network with most major insurance companies, and they participate in government programs such as Medicaid, Medicare and TRICARE.

As the number of independent, non-hospital-affiliated FECs grows in El Paso, it’s important that patients understand the differences between the various emergency care options. Moreover, it is prudent that patients seek out the appropriate care setting for the acuity, or seriousness, of their needs. In addition to the emergency rooms at Las Palmas Medical Center and Del Sol Medical Center, you can also find Las Palmas Del Sol Emergency Centers strategically located on the east and west sides of the city.

For less acute illnesses and injuries that don’t require emergency treatment, urgent care centers—which are lower-cost alternatives to emergency departments—are the better option for patients. Urgent care centers treat non-emergent medical problems that can develop unexpectedly and require immediate attention, filling the gap between primary care physicians and hospital emergency rooms. As healthcare continues to evolve, consumers are looking for quality, convenient and cost-effective options for care and treatment. Urgent care clinics have become a broadly utilized form of care for many and are seen as convenient and quick solutions for a host of medical needs.

For more information, see the Texas Hospital Association’s article Setting the Record Straight on Freestanding Emergency Centers in Texas.

Don Karl is chief executive officer of Las Palmas Medical Center, and David Shimp is chief executive officer of Del Sol Medical Center.