Our hospital's current visitor information

Visits from relatives and friends play an important part in patient recovery. However, a visit can be tiring for a person who is ill. In the best interest of the patient, it is suggested that visitors limit the length of their stay. A designated family member can assist by coordinating visits for family and friends.

In most cases, the patient's time, especially early in the day, is scheduled for receiving care and treatment. If a morning visit is planned, we suggest that you call ahead to make sure the patient is in his or her room and that there are no planned procedures. No visitors will be allowed in the room during treatments or while a doctor's or nurse's care is in progress. Visitors may be asked to step outside your room during these times.

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Visitor Policy

All visitors must:

  • Be 14 years of age or older
  • Pass the self–screening entrance exam

Non–COVID–19 Patients

Non–COVID patients are allowed two visitors at a time during visiting hours.

  • Visiting hours are 8:00am–8:00pm

One visitor may remain overnight for the following services or circumstances:

  • Pediatrics
  • NICU
  • Laboring mothers
  • Patient advocates for elderly, disabled or impaired patients
  • Undergoing surgery or a procedure
  • End–of–life care

COVID–19 Patients

COVID–19 patients or those suspected of having COVID–19 will be allowed one visitor per day. Each hospital will have a process to ensure proper safety and PPE protocols are in place for these visits.

Updated on March 13, 2023

Visiting Del Sol Medical Center

While Del Sol Medical Center's general visiting hours are 8:00am to 8:00pm, some departments have different hours. For more information on visiting hours, please call the Del Sol Medical Center information desk at (915) 595-9000.

  • Intensive care unit (ICU) and Cardiovascular ICU — Visiting hours in our ICUs are 9:00am to 6:00pm and 9:00pm to 10:30pm. After 10:30pm, only one person is allowed until 6:00am.
  • Emergency department — 24 hours a day

Visiting Las Palmas Medical Center

Las Palmas Medical Center's visiting hours are 8:00am to 8:00pm.

Do you have questions about a patient? Take a few minutes to understand what information a healthcare professional can provide to you. View our Privacy Statement here.

COVID-19 vaccination near you

Please visit vaccines.gov or call 1-800-232-0233 to learn when and where you can get a COVID-19 vaccine.

Facts and the latest updates about COVID-19 vaccination

See the Center for Disease Control's (CDC) resource page for extensive information and the latest recommendations regarding COVID-19 vaccination.

Why get vaccinated?

Immunization helps save millions of lives every year. Whereas most medicines treat or cure diseases, vaccines can help prevent them by working with your body's natural defenses to build protection. When you receive a vaccine, your immune system responds.

Vaccines prevent more than 20 life-threatening diseases, and help people of all ages live longer, healthier lives. The World Health Organization (WHO) estimates that globally, immunization currently prevents between 2 and 3 million deaths every year from diseases like diphtheria, tetanus, pertussis, influenza and measles.

COVID-19 vaccines work with your immune system so your body will be ready to fight the virus if you are exposed. Other steps, like covering your mouth and nose with a mask and staying at least six feet away from others, may help reduce your chance of being exposed to the virus or spreading it to others. Together, COVID-19 vaccination and following CDC's recommendations to protect yourself and others will offer the best protection from COVID-19.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.