Las Palmas Del Sol Healthcare is committed to protecting the privacy and security of patient information. As part of this commitment, we are making individuals aware of an incident that may have impacted their personal information.
On February 23, 2023, Las Palmas Del Sol Healthcare discovered that patient records may have been inappropriately accessed by an employee and may have been disclosed by that employee to unauthorized individuals. Las Palmas Del Sol Healthcare believes the inappropriate access may have occurred on a date between January 1, 2018, and March 12, 2021. Due to an ongoing law enforcement investigation, Las Palmas Del Sol Healthcare was not permitted to disclose this potential breach until now.
Las Palmas Del Sol Healthcare thoroughly investigated this incident and determined the following types of information pertaining to affected individuals may have been accessed and disclosed: patient name, address, date of birth, health plan information, hospital account number, and certain medical information contained in the patient record, such as the reason for the patient's visit and diagnosis information. Las Palmas Del Sol Healthcare does not have reason to believe your driver's license or social security number, credit card details, or any bank account information was accessed or disclosed.
Las Palmas Del Sol Healthcare has addressed the situation and has taken appropriate steps to prevent a similar incident from happening in the future. Those steps include, but are not limited to: (1) terminating the employee and severing the employee's access to hospital data and information; (2) reporting the employee's conduct to the appropriate law enforcement authorities, which investigated the matter; (3) performing or conducting systematic audits or monitoring activities of records that are accessed; and (4) continuing to emphasize during employee training what constitutes permissible and impermissible access of patient information.
Please be assured that Las Palmas Del Sol Healthcare remains committed to the proper handling and protection of patient information. Individuals wanting to find out if their information was affected by this incident may contact us Monday through Friday from 8:00 a.m. to 8:00 p.m. Central Time at our toll-free number (877) 718-5487.